PRIVACY POLICY

Last updated: 1 September 2026

Our Privacy Policy outlines our commitment to maintaining the confidentiality of your data, providing transparency about the information we collect, how we use it, and the measures we have in place to safeguard your privacy.

1. Who we are

PharmaCrop ("PharmaCrop", "we", "us", "our") cultivates and manufactures Australian-grown, GMP-certified products from our operations in the Noosa Hinterland, Queensland. This policy explains how we collect, use, disclose and protect personal information handled through pharmacrop.com.au, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We collect personal information you provide directly to us, including:

• Name, email address and phone number submitted through our Contact form.
• Name, email address, phone number and resume/CV submitted through our Careers Expression of Interest form.
• Email address if you subscribe to our newsletter.
• Any other information you choose to include in a message to us, which may in some cases include health-related or other sensitive information (for example, if you contact us as a patient or health professional). We only collect sensitive information where you provide it voluntarily and where reasonably necessary to respond to your enquiry.

We may also collect limited technical information automatically when you browse our site (such as browser type, pages visited and general location derived from IP address) to help us understand site usage and maintain security.

3. How we use your information

We use the information we collect to:

• Respond to enquiries submitted through our Contact page.
• Assess Expressions of Interest submitted through our Careers page.
• Send newsletter updates to subscribers who opt in, and allow you to unsubscribe at any time.
• Maintain, secure and improve our website.
• Comply with our legal and regulatory obligations, including those arising under Therapeutic Goods Administration (TGA) guidance where relevant.

We do not sell your personal information.

4. How we share your information

Our Contact and Careers forms are processed using a third-party form-delivery service, which transmits your submission to us by email. We do not share your personal information with other third parties except where required by law, to protect our legal rights, or with your consent.

5. Data security

We take reasonable technical and organisational steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar technologies to support core site functionality and to understand how visitors use our site. You can control or disable cookies through your browser settings; doing so may affect some site functionality.

7. Access and correction

You may request access to, or correction of, the personal information we hold about you, or ask us to delete it, subject to any legal or regulatory obligation we may have to retain it. To make a request, contact us using the details below.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "Last updated" date.

9. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, or wish to make a privacy complaint, please contact us:

• Phone: 1300 053 533
• Email: enquiries@pharmacrop.com.au
• LinkedIn: @pharmacrop

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.